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Service Update


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20 replies to this topic

#1

Gareth
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Posted 25 August 2016 - 06:59 PM

Hi guys,

 

Apologies for the mess over the past week. It was caused by some changes Jagex made to their backend systems essentially just causing our site to be unable to obtain the amount of data it needed and how to read it e.g. new error codes. This was completely unintentional on their part. I have been speaking to the very friendly and helpful Mod Lyon who has kindly passed on the information and got it sorted out for us. The site should slowly return back to normal (give it some time), but I'm not sure how or if I'll go about cleaning up some of the invalid xp records yet.

 

The 'hourly' updates are currently running at every 4 hours until I'm happy everything is working correctly again. If you have any queries about this please post them on this thread. I'll be responding to any other forum posts within the next few days as I'm quite busy right now.

 

Thanks,

 

Gareth


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#2

Bad Paolo
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Posted 25 August 2016 - 07:18 PM

Nice !

Thanks for the quick fix :)


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#3

Ms Gallifrey
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Posted 25 August 2016 - 07:52 PM

Thank you for sorting it out. :)


#4

Wildstylez
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Posted 25 August 2016 - 08:04 PM

Thankss!


#5

Myk
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Posted 25 August 2016 - 08:22 PM

THanks fella, you're a star!


#6

Oleum
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Posted 25 August 2016 - 09:00 PM

Thanks!


#7

fearfield
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Posted 25 August 2016 - 10:10 PM

TY


#8

madmason
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Posted 25 August 2016 - 10:32 PM

thank you for the fix, good job!!


#9

Darkstar
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Posted 26 August 2016 - 12:32 AM

Great to see not only that you jumped on this quickly but also that Mod Lyon provided support too.


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#10

Steinie
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Posted 26 August 2016 - 12:47 AM

Thank you for the fixing and restoring everything.  We really appreciate the work you put in to the website.  I knew we just needed to be patient and you all would get it fixed but boy was I nervous.  lol   :D


#11

zoop
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Posted 26 August 2016 - 01:16 AM

TY SIR


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#12

Shamantha444
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Posted 26 August 2016 - 03:15 AM

Thank you so much for sorting things. My clan loves your site and we depend very heavily on it. :)


#13

Scr3w3D 0n3
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Posted 26 August 2016 - 08:42 AM

Thanks so much for the quick fix, you are a LEGEND!!!


#14

DT
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Posted 26 August 2016 - 10:15 AM

Thank you REAL MVP <3333


#15

Mariana D
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Posted 26 August 2016 - 12:00 PM

Keep up the good work !


#16

wise_john_55
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Posted 26 August 2016 - 05:02 PM

Thank you for letting us know what the problem was. I was pretty confusing seeing ppl getting all 99 they had gotten years ago lol. and not seeing that clan exp got updated. 

 

Eztremly grateful for the work you do! 10 thumbs up!


#17

AngelaWildAtHeart
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Posted 26 August 2016 - 06:39 PM

Thank you for letting us know, and thank you for the time and energy you put into your awesome site.

 

Best Wishes,

 

Angela


#18

Vreemdelinge
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Posted 27 August 2016 - 03:18 AM

Nice to see you back right after things seemed to collapse! Hopefully you had a ncie summer break before all this.

I am glad to see tracking is working, records are safed for clanmates and competitions.

One thing I hope gets restored is activity check on the ''members'' pages. they not working right since ''the crash''.

 

:)


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#19

Vreemdelinge
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Posted 27 August 2016 - 03:19 AM

Thank you for letting us know, and thank you for the time and energy you put into your awesome site.

 

Best Wishes,

 

Angela

 

And yes! that!


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#20

Smart28
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Posted 27 August 2016 - 05:41 AM

Thanks!  :)





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